FAQ

Want to know more? Contact us on facebook or email us at GC.CrystalBoutique@gmail.com

No! We appreciate all orders.

How much is postage?

Postage within Australia is $15.00 flat rate or FREE with orders over $180!

Do you do returns?

Please Choose Wisely! We do not offer refunds or exchanges for change of mind. If you have received a damage item please contact us within 48 hours of delivery so we can find a solution for you.

What is the handling time?

Currently all orders are sent out the following day via Australia Post!

Do you offer payment plans?

We are working on it! Keep an eye out!

I want to make a purchase but I'd like to have a better look at the crystal I want.

Not a worry! We are more than happy to get you a better look at anything you’ve got your eye on. Just shoot us a message on Facebook and we can help you pick some goodies!

Do you ship internationally?

Not yet but stay tuned! International shipping will be available October 1st 2022.

Is tracking included?

Yes! All orders will be provided with a tracking number via Australia Post.